Frequently Asked Questions
How many languages does machinetranslation.com support?
Currently, we support 270 languages. These languages also have a possibility of increasing in the future, as long as a specific machine translation engine supports that language.
How does MachineTranslation.com ensure the accuracy of translations?
The translation process, both human and machine, isn't always 100% accurate for one reason: translation, by nature, can be subjective. However, MachineTranslation.com's translations in the target language are always complete. Additionally, most companies in the language industry use Neural Machine Translation (NMT) in their operations, as the technology has improved greatly in the past few years. We believe that if machine translation is good enough for these big firms, it should be good enough for us as well.
How does this (MachineTranslation.com) compare to human translators in terms of quality?
We believe that humans and machines should not compete in the same space. Why have them be against each other when they can both work in harmony to deliver the best possible result? Logic says that going to a human translator for post-editing is the best way to go about the translation process for maximized efficiency and cost savings. Also, through MachineTranslation.com's grading system, you will instantly know if a human translator is even needed for the text.
Why should I choose MachineTranslation.com or MTPE over hiring a human translator?
Our advanced technology delivers translations almost as good as human quality, saving you time and money. We give recommendations on the best translation engine for your text, ensuring accurate results with minimal effort. Our platform provides a complimentary allowance of credits for unregistered users, allowing you to experience our services without immediate financial commitment. Upon subscription, you'll receive 500 credits to further utilize our platform.
How does MachineTranslation.com price its translations?
MachineTranslation.com offers flexible pricing options tailored to your translation requirements. For on-demand translations, pay-as-you-go is available for translations of a minimum of 150 words, with the rate per word depending on the user's subscription plan. Alternatively, if you have more regular translation needs, you can subscribe to one of our three plans: Free, Starter, or Advanced. Each plan offers different benefits and pricing structures, which you can explore on our pricing page.
How does MachineTranslation.com handle credit resets for subscribers?
When a user subscribes, their subscription date becomes their reset date. For instance, if a user subscribes on the 15th of a month, their subscription will expire on the 14th of the following month. Subscriptions are then automatically renewed on the 15th of each subsequent month. This system ensures a seamless and predictable experience for our subscribers, allowing them to manage their translation credits effectively.
How can I cancel my subscription with MachineTranslation.com?
You have the flexibility to cancel anytime by changing your plan to the free plan. Once you've made this change, you won't be billed on the next billing cycle, and your subscription will be effectively canceled. However, rest assured that you can still utilize any remaining credits until the end of the current month or subscription period. This ensures that you have ample time to make the most of your resources before fully discontinuing your subscription.
Why am I being charged a minimum of 30 credits for short text translations on MachineTranslation.com?
MachineTranslation.com implements a minimum credit deduction of 30 credits for short text translations, specifically for translations consisting of fewer than 30 words. This policy ensures efficient processing of translations by reducing the administrative overhead associated with handling numerous small transactions. This is done to maintain a sustainable service model that benefits all users.
Are there any hidden costs or fees?
None. What you see is what you get.
How cost-effective is using MachineTranslation.com compared to traditional translation services?
For now, we don't have the exact figures to say how much clients will be able to save through MachineTranslation.com. Using credits will allow you to access all of MachineTranslation's features, and you will still spend less time waiting for your translated text and only pay a fraction of the cost compared to hiring a translator or a language company. Please give us a call or message for any questions.
Can I trust the tool with sensitive information? What about the privacy of my data?
Using MachineTranslation.com has a minimal to no risk when it comes to exposing sensitive information. Many language service providers, language/localization companies, and freelance translators use machine translation as a part of their workflow. Whatever information released to the machine translation engines is up to you. Please refer to our Policy Page for more details, or the Policy Page for each machine translation engine on their respective websites, to know the kind of data that is being shared with their tools.
Why can I not suddenly translate my text anymore?
If you find yourself unable to translate your text on MachineTranslation.com, it may be because you've exhausted the complimentary allowance of credits provided for unregistered users. Once this allowance runs out, further translations will not be possible. In such cases, we recommend considering our subscription pricing options for continued access to translation services. Alternatively, you can opt to pay a one-time translation fee for additional translations (minimum of 150 words). If you encounter any difficulties or have feedback, please don't hesitate to reach out .
What if the language I want to translate to (the target language) is not supported by MachineTranslation.com?
Send us a message with the particular language you want available in MachineTranslation.com. If that language is supported by any of the machine translation engines we have on our list, then we will do our best to include it. If there's a language that was available before but is now unsupported by MachineTranslation.com, this is a known issue and our developers are working to return it as soon as possible. Thank you for your understanding.
What if I am not satisfied with the translation output?
We recommend going to a human translator for machine translation post-editing (MTPE) or consulting our professional human linguist for an expert review. This is to make sure that your translation is done in the style and format that you want. However, if this doesn't suit you, we always welcome feedback of all kinds to improve the quality of your translation experience. This will also make our tool better, so you, and other users in the future, will have a MachineTranslation.com that will fit your needs perfectly.
How do you choose which machine translation engines to feature in MachineTranslation.com
We feature specific machine translation engines based on a few factors: one, how commonly used they are in the market, two, how reliable they are in terms of specific language pairs (e.g. English to French), and three, how easily these engines are able to integrate with MachineTranslation.com. As we provide more and more machine translation engines into the tool, we will be able to display the top engines that provide the most accurate translations for your text.
How do you score each machine translation engine?
Our linguistic experts, through years of experience and research, created an algorithm that is now powered by ChatGPT. Depending on the amount and quality of information provided to each machine translation engine, our linguistic experts regularly modify and improve the algorithm so every translation output score remains consistent and up-to-date.
How does MachineTranslation.com's credit system work?
New unregistered users can enjoy a one-time complimentary allowance of credits. In our Free plan, you can enjoy 500 free credits monthly. If you opt for our Starter plan, you'll receive 10,000 credits, while the Advanced plan offers 50,000 credits. These credits can be used for translations. Users also benefit from discounted rates for any additional translations outside the credits allocated to their monthly plan, based on the word count of their documents.For more details on our subscription plans and credit offerings, please visit our pricing page.
How can I keep track of my credit usage?
Registered users can track their credit usage through their account dashboard. For one-time translation projects, the price will be automatically provided on the screen for payment.
What happens if I run out of credits during a translation?
If you're a one-time user without an account, you'll need to pay the total translation fee for the specific project if you run out of credits. If you're a registered user and find yourself lacking the necessary credits mid-translation, the translation will not continue, and your remaining credits won't be used. Instead, a prompt will appear, allowing you to upgrade your plan. This upgrade will provide you with more credits to complete your translation. Additionally, if your text exceeds the minimum requirement for pay-as-you-go translation, which is 150 words, you can opt for this option to proceed with your translation needs.
Why does MachineTranslation.com change every time I go on the website?
MachineTranslation.com is committed to continuously improving our website and services. We make updates nearly every day to enhance your translation experiences. Please be aware that the effectiveness of our translations can vary based on several factors, such as the specific language pair you choose (e.g. English to French, Russian to Japanese) and the word count of the source material. If you have any specific questions or need assistance, please don't hesitate to contact us. We're here to help!
Do you offer an API for integrating MachineTranslation.com into our workflow?
To ensure that we provide you with the right solution, including access to our API documentation, please contact us directly. We will discuss your exact needs, such as translation volume, frequency, and types of texts, to tailor the API solution to your requirements. Contact us at info@machinetranslation.com to get started.
What is the AI Translation Agent, and how does it work?
The AI Translation Agent is an advanced feature of MachineTranslation.com that refines translations by incorporating user-specific preferences, terminology, and context. Unlike traditional machine translation tools, it asks targeted questions based on the given text, allowing users to fine-tune tone, terminology, and style in real time.
For registered users, the AI Translation Agent also includes a memory function, meaning it remembers past choices, learns from previous revisions, and applies those insights to future translations. This ensures greater consistency, accuracy, and efficiency, reducing the need for repetitive edits.
How to use the AI Translation Agent:
For registered users, the AI Translation Agent also includes a memory function, meaning it remembers past choices, learns from previous revisions, and applies those insights to future translations. This ensures greater consistency, accuracy, and efficiency, reducing the need for repetitive edits.
How to use the AI Translation Agent:
1. Enter your text - Submit content for translation as usual.
2. Refine your translation - Answer AI-generated questions about tone, terminology, and style.
3. Save time with AI memory - If you're a registered user, the AI will remember your preferences and apply them to future translations automatically.
This tool is ideal for businesses, professionals, and individuals who need high-quality, customized translations without constant manual editing. Whether you're working with specialized industry terms, adapting content for different audiences, or maintaining brand voice, the AI Translation Agent makes translation smarter and more efficient.
Still have questions?
Can't find the answer you're looking for? Contact our team