FAQs
Is there a word limit for free translations on MachineTranslation.com?
Yes. Up to 3,000 words can be entered per session, but only the first 100 words are free. Full translation is available via a one-time payment or a 3-day free trial of the Business Plan.
The Business Plan is built for professionals and teams who need more power and flexibility. It lets you:
*Translate up to 250,000 words per month
*Handle longer texts in a single session. No need to split content
*Preserve original formatting when translating Word documents and PDFs
*Access advanced tools like AI Translation Agent with Memory
For high-volume, high-accuracy translation with full control, the Business Plan offers unmatched value. Learn more on the
Business Plan page. Which translation engines and LLMs are included?
Free Plan gives access to core translation engines and basic LLMs. Business Plan unlocks all available MT engines and advanced LLMs. Enterprise Plan builds on Business with custom engine integrations.
Will my unused credits roll over?
Currently, credits are valid for the duration of your plan’s billing cycle. For long-term or bulk projects, we recommend the Business or Custom Plan to ensure you have sufficient access.
Which plan is right for me?
Free Plan is ideal for occasional, casual users; Business Plan suits growing teams that need advanced security, file-type support, and engine access; Enterprise Plan is for large-scale or highly specialized deployments.
Is MachineTranslation.com better than free tools like Google Translate?
Unlike Google Translate, MachineTranslation.com:
Aggregates results from multiple AI engines, including LLMs
Offers per-word quality scores and side-by-side comparisons
Lets you customize tone, terminology, and glossary usage
Offers Human Verification for full accuracy
It’s built for professionals, marketers, and businesses who need more than a basic translation.
Is Human Verification available in all plans?
Business Plan includes on-demand human review for up to 2 000 words/month (additional words available à la carte). Human verification can also be added to the Free or Enterprise Plans as an optional add-on.
Can I test premium features before upgrading?
Yes. Many advanced features, like the AI Translation Agent, multi-engine comparison, and glossary suggestions, are partially available under the Free Plan. This gives you a chance to explore before upgrading.
How many words can I translate per month on each plan?
Free Plan: 100 000 words; Business Plan: 250 000 words; Enterprise Plan: custom volume.
What file formats can I translate?
Free Plan supports doc, docx, PDF, XLSX, and image files; Business Plan adds JSON, audio, video, and more; Enterprise Plan covers every format plus custom integrations.
How does human verification work?
A professional translator reviews the AI translation and posts edits for it to be 100% accuracy.
Is an API available?
Yes—API access is included with both Business Plan and Enterprise Plan so you can integrate translations directly. Free Plan does not support API calls.
Are my translations and files private?
Yes. MachineTranslation.com does not use your content for training or share it with third parties. Read the Privacy Policy.
How is my data stored and used?
On the Free Plan your data is not stored or used. Business Plan lets you opt into translation-history storage. Enterprise Plan can include bespoke data-handling terms.
What types of payment do you accept?
MachineTranslation.com accepts payments via major credit and debit cards, including Visa, MasterCard, American Express, and Discover. We also offer secure payment processing through Stripe.
How do I upgrade, downgrade, or cancel my subscription?
Manage your subscription at any time from your dashboard. Downgrades and cancellations take effect at the next billing cycle.
Can I get an invoice for my subscription under my company name?
Yes, we provide invoices for all subscription payments. You can easily generate and download invoices from your account settings. You can also specify your company name for the invoice.
Do you offer discounts?
Yes, we periodically offer discounts and promotions on our subscription plans. Keep an eye on our website to stay updated on the latest offers and discounts.
Can I cancel my account at any time?
Yes, you can cancel your account at any time with no cancellation fees. Simply log in to your account, go to the account settings, and choose the option to cancel your subscription. Your subscription will remain active until the end of the current billing cycle.
What is your refund policy?
See the Refund Policy page for complete terms and eligibility. We encourage you to review this policy for comprehensive information on our refund procedures, eligibility criteria, and terms and conditions. If you have any specific questions or require further assistance regarding refunds, please don’t hesitate to reach out to our support team, and they will be happy to assist you.
Is there a lock-in period?
No, there is no lock-in period for our subscription plans. You can subscribe on a month-to-month basis, and you are free to cancel your subscription at any time without penalties.
Can I get a custom plan for my business?
Yes. If you require large-scale or specialized translation services, the Enterprise Plan is for you. An expert from MachineTranslation.com will: Assess your use case and volume, Recommend a tailored solution, Provide pricing based on your specific requirements. Submit your email and we’ll get back to you in a few minutes.
Visit our FAQs page for more information..
